Get In Touch!

We’re here to help! Whether you have questions about our services, need support using the platform, or simply want to get in touch, our team at SitterSync is ready to assist you.

If you're an employer looking to learn more about how SitterSync can support your team, we’d love to connect. We can help you understand how our platform works, provide additional resources, and walk you through the steps of getting started. Our goal is to make childcare and dependent care management simple, seamless, and supportive—for everyone involved.

Already using SitterSync? If you need technical assistance, billing help, or account support, our dedicated support team is just a message away. We aim to respond to all inquiries as quickly as possible, typically within 1 business day.

No question is too small—whether you’re wondering how to set up a caregiver profile, how to track payments, or how to update your company’s preferences, we’re happy to help. We believe in providing not just a platform, but real human support to go with it.

Here are a few common reasons people reach out:

• Technical support and troubleshooting
• Platform questions or feature walkthroughs
• Partnership and integration inquiries
• Feedback and suggestions
• Media and press inquiries

You can use the form on this page to send us a message directly, or reach out to us via email at support@sittersync.com.

Thank you for choosing SitterSync. We’re committed to supporting you every step of the way.